Sunday, October 12, 2008

Introducing Bilge, the virtual assistant




It's been a tiring week at the CeBIT Bilisim exhibition, but our efforts have paid off. Turkey's leading provider of DSL services (with almost 95% market share) showcased our product in a special section prepared solely for the virtual character named "Bilge" (A female name standing for the term "wise"). Hundreds of visitors tested the product extensively, and the results are very promissing.

Here are some sample videos (all in WMV format) demonstrating what Bilge has to offer to users asking for help with:

  • Locating wi-fi hotspots
  • User instructions for operating the family protection system
  • Locating the nearest sales point
  • Step-by-step visual instructions for setting up the modem
  • Step-by-step visual instructions for locating connectivity issues
  • Something pretty irrelevant to the concept

    There are many pre-determined scenarios where Bilge handles an inquiry or guides the user with visual instructions, every step of the way. More to come, so stay tuned!
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