Hoşsohbot (hadikaynatalim.com)

Our new product is the most capable one ever. Three companies, Botego, Rabarba and Sestek joined forces to put their expertise on the table. Result is Hoşsohbot. The client is a Unilever brand: Lipton.

Hoşsohbot utilizes numerous innovative features that a chatbot has to offer. She recognizes names, thousands of records including movie titles, soccer teams and players, song names and artists, astrological signs and a lot more. She can locate the user and surprise him/her by talking about local weather conditions. She can start certain dialogs based on a pre-determined scenario, and remembers everything the user says, so that she can use that information during the whole session.

I don't want to disclose all features on this blog post, so that you can discover them for yourself. Apart from those features, Hoşsohbot is a good example as to how a chatbot experience can be enriched by making use of 3D animation and text-to-speech technologies.

Click here to chat with Hoşsohbot!

Same company, new product

Returning customer is satisfied customer. With that in mind, we're glad to announce the second product created for another Johnson&Johnson brand, Clean&Clear. Cansu and Ceyda are helping consumers find the best Clean&Clear product, following an enjoyable chat experience.

No wonder why the company showcased the previous campaign at an international marketing event in Paris, where it was mentioned as "one of the most successful digital marketing campaigns of 2009"

This is one of the two products representing our new version open to public (the other one, "Bay Nakit" (Mr. Cash) is used by Finansbank employees) We'll be announcing "more capable" products in a couple of days.

CRM integration is on the way

Our clients have been asking for various integration options with their existing CRM software. Since we believe in end-to-end solutions in CRM, we think fulfilling this demand is mandatory. So we're taking the first step in the long path of CRM integration. And believing that the first step is usually the most important one, we decided to go with the market leader, SAP.

Following a couple of constructive meetings held with the business development team of SAP Turkey, we think the best way to enter the SAP ecosystem is to participate in the SAP CRM 2010 Event that will be held on June 11th, at The Grand Hyatt Istanbul.

Hope to see you there!

Tubitak support to our R&D activities

Tubitak recently issued a grant to Botego, as an acknowledgement of our R&D efforts. The amount we'll be receiving represents the fullest extent permitted by the law. We're flattered, and and feel obligated to set the bar even higher.

Events and demos

I just wanted to share a couple of events (our open-source vision in "Ozgur Yazilim Gunleri", and Natural Language Processing (in Turkish) technology in Webrazzi 3.0 event) we have attended (and will be attending), and three demo files as an update.

Brain aggregation

Here's a small playground for our R&D activities: A small Q&A chatbot (chat feature coming soon) with some 83.000 questions and answers.


The answers represent a "common mind" that we love to use while populating content for our products.

So go ahead and ask the robot: http://www.robotasor.com

Women-dominated team with no real women in the office

Interesting approach from Duygu Sayiner, a Platin correspondent mentioning that various "virtual female agents" (Merve, Aslı, Gizem, Selin, Bilge...) are handling all the business Botego does.

HRBot is already a success!

HRBot has been attracting a lot of attention both from media and prospects. Congratulations once again go to Tugba Avci, for using our support very effectively and turning it into a success story. We hope to be announcing working examples on reputable corporations very soon.

Interesting referral statistics for Botego.com

The ratio of US-origined visitors is higher than one would expect, given the fact that most of our daily visitors are visiting Merve.

Karaoke with Selin

Our new MSN® bot Selin invites you to a karaoke session in a rich interactive application. Have fun!

Another case study: Number of "ob.com.tr" visitors was increased 31 times!!!

You might want to take a look at this press release mentioning the key results of the Johnson&Johnson campaign.

HRbot is tested in a real-world-environment!

Official news agency of Turkey, "Anadolu Ajansi" recently distributed a press release of ours, announcing that HRbot was tested successfully on Bogazici University graduate students. Despite the fact that our brand was removed from the release, the impact is quite significant.

Congratulations go to our program director Tugba Avci and Software Engineer Nazmi Zorlu.

You're in the army now :)

Yedek subay sınavı is the name of the exam held to determine where gentlemen holding an undergraduate degree (or higher) will complete their military service. So, we're here to inform the candidates as soon as the results are in. Interesting service! Pretty useful, though.

Information is power

Millions of queries allow Google to offer this great feature where it spots certain typos.



I had mentioned that we have been collecting a decent amount of conversation data in two and a half years, and explained how we made use of this database.

I was hoping for a case where this database alone could convert into business. Last month a digital agency purchased a small subset of the database. They will be using it on a project where young internet users -who usually don't care about the grammar a lot- will be expected to submit some names in order to succeed on a digital game. So, the application will be typo-tolerant, thanks to Botégo.

I love the idea of monetary gain through experiential and informational knowledge.

A case study: Avea

Avea has been a Botégo customer since November 2007, and the product has been used intensively since January, 2008. They recently released a report revealing the benefits they've been gaining in this 1,5-year operation. The figures are as we expected.

765.779 units of content have been used by Avea dealers and call center agents.

Botégo has earned Avea an average of 6 seconds per interaction on their customer inquiry tracking system.

With a usage ratio of 50%, average time saved is 15.000 min/month, and 120.121 min. in annual gross.

Botégo has been used on 67% of all customer inquiries, and has reduced the number of total tickets opened, by 29%!

Preparation of customer inquiry tracking templates take 6 seconds less when Botégo is used.

These are a selection of various tangible advantages from the report. We'll be announcing many more with a press release soon.